Brooklyn Customer Service: We understand that the relationship we have with our customers very much depends on how we look after all of their motoring requirements throughout the ownership period, and not just at the sale of the vehicle. That's why ever since William Hill founded Brooklyn in 1935 we have earned a reputation for outstanding customer service and value for money.

Brooklyn Motor Group
 

Aftersales

Service Team

Our manufacturer trained technicians are equipped with the latest franchised dealer unique diagnostic equipment that's constantly updated with manufacturer data to ensure vehicles are tuned to the manufacturer's very latest specifications.

Our service advisor teams are there to do just that – advise you on your vehicles specific maintenance needs based on our extensive knowledge and experience to ensure your vehicle is both reliable and safe and your running costs are minimized.

Making it that bit easier

We realise people have busy lives and therefore try to offer as many alternatives as possible in order to make the servicing of your vehicle that bit easier.

We offer courtesy vehicles to keep you mobile, courtesy drivers to get you where you need to go or to simply collect your car & return it without you leaving the comfort of your home!

Alternatively we can offer fixed time, while-u-wait appointments in order that you can plan your day. Our customer waiting areas are equipped with comfort seating, drinks, daily newspapers, TV and Wi-Fi*
*coming 2008

If week day servicing is an issue don't worry, we also open on Saturdays!

FREE Visual Healthcheck for that extra piece of mind

Every vehicle gets a free Visual Healthcheck during every visit to our service centres. All safety related items fall within this check and we will provide you with a written report to give you that extra little piece of mind.

Bookings on-line

To make it even more convenient you can make a provisional booking or enquiry on-line. We'll confirm available dates & prices either by phone or e-mail. Click here to book your service.

Original parts made for the job

We only fit original manufacturers parts that are engineered specifically for that vehicle and carry a manufacturers nationwide warranty. Click here to order parts.

Car, Van & Truck!

We service, maintain , MOT & fit tyres to cars, pick-ups and Vans/Minibuses at all of our service centres.

Our Redditch service centre is also a HGV truck specialist as well, specialising in all servicing, repairs, tachographs, PMI's and annual Ministry plating.